Last updated: June 2026
WebClub (“WebClub”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. It is written to align with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the EU/UK GDPR.
Information we collect
- Information you give us — when you submit our contact or quote form, subscribe to our newsletter, request support, or sign up for a service: your name, email address, phone number (if provided), company, and the contents of your message.
- Account & billing information — if you purchase a service, the details needed to create and bill your account (handled through our client portal / payment processor).
- Technical information — when you visit the site we automatically receive your IP address, browser type, device information, referring pages and similar log data, used for security and to keep the service running.
- Cookies & analytics — see “Cookies” below.
How we use your information
- To respond to your enquiries, provide quotes and deliver the services you request;
- To create, manage, secure and bill your account;
- To send service-related messages and, with your consent, occasional product updates and offers (you can unsubscribe at any time);
- To protect our systems and customers from fraud, abuse and security threats;
- To comply with our legal obligations.
Cookies
We use a small number of cookies that are necessary for the site to function and stay secure. With your consent, we may also use analytics cookies to understand how the site is used so we can improve it. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time in your browser settings. We do not load analytics until you have accepted.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate (for example payment processing, email delivery and infrastructure), who are bound to protect it and use it only for that purpose, and where required by law or to protect our rights, customers and systems.
Where your data is stored
Our hosting infrastructure is located in Canada. Some service providers we rely on may process limited data elsewhere; where they do, we take steps to ensure your information remains protected.
How long we keep it
We keep personal information only as long as needed for the purposes above or as required by law (for example, billing records), after which it is securely deleted or anonymised.
Security
We protect your information with technical and organisational measures including encryption in transit (HTTPS), access controls, firewalls and active monitoring. No method of transmission or storage is 100% secure, but we work hard to safeguard your data.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, withdraw consent, or object to certain processing. To make a request, contact us using the details below. You also have the right to complain to the Office of the Privacy Commissioner of Canada (or your local data-protection authority).
Children
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
Changes
We may update this Privacy Policy from time to time. The “last updated” date above shows the latest revision, and significant changes will be highlighted on this page.
Contact us
Questions or privacy requests? Email us at hello@webclub.ca. WebClub is a Canadian-owned business based in Ontario, Canada.